Terms of Service
Effective Date: 25 August 2026
Acceptance of These Terms
These Terms of Service form a legal agreement between you and GOLD LONG GROUP LIMITED, a company registered in Hong Kong with its registered office at Rm 602 6/F LEMMI CTR, 50 HOI YUEN RD, Kwun Tong, Hong Kong (HK). By accessing the website, requesting information, or engaging the Company for any service, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you must not use the website or the services. The website is operated under the direction of the developer GoldLong on behalf of the Company. These terms apply to all visitors, clients, and users, whether they are private individuals, businesses, or representatives of an organization. Please read these terms carefully before you use the website, and keep a copy for your own records. If you accept these terms on behalf of a company, you confirm that you have the authority to bind that company.
About the Company
GOLD LONG GROUP LIMITED operates in the field of computer systems design and related services, computer integrated systems design, and professional, scientific, and technical services. We design, build, integrate, and support computer systems for clients in precious metals trading, bullion management, and cross-border commerce, as well as clients in other industries that require reliable, secure, and well governed software. The Company is registered in Hong Kong and maintains its principal place of business at Rm 602 6/F LEMMI CTR, 50 HOI YUEN RD, Kwun Tong, Hong Kong (HK). The Company does not provide investment advice, and nothing on the website should be read as a recommendation to buy, sell, or hold any financial instrument. The Company provides systems and technology services only. Any references to trading, metals, or markets on the website describe the business context in which our clients operate, not an offer of financial products by the Company.
Description of Services
The Company provides services that include computer systems design, computer integrated systems design, trading and settlement platform development, data integration and reconciliation, cloud migration and infrastructure, and managed operations and support. The precise scope of each engagement is defined in a written proposal, statement of work, or contract that is agreed between the parties. Any service, deliverable, or commitment that is not described in writing is not part of the engagement. The Company reserves the right to refine the way that services are delivered, provided that the agreed outcome and the agreed quality are preserved. Where the website describes capabilities in general terms, those descriptions are illustrative and do not create an obligation to deliver a specific outcome in any particular engagement. Each engagement is governed by its own written terms, and in the event of any conflict between those terms and these Terms of Service, the engagement terms will prevail for that specific project.
Eligibility and Use of Services
You must be at least eighteen years old, or the age of legal majority in your jurisdiction, to enter into an agreement with the Company. You agree to provide accurate, current, and complete information when you request our services and when you communicate with our team. You are responsible for maintaining the confidentiality of any credentials, passwords, or access keys that we provide to you. You agree that you will not use the services for any unlawful purpose and that you will not misuse the services in any way that could damage the systems, reputation, or legitimate interests of the Company. You also agree to comply with all laws that apply to you, including laws relating to trade, sanctions, data protection, and the transmission of information. If you are using the services on behalf of an organization, you confirm that the organization authorizes you to do so, and you are jointly responsible with that organization for compliance with these terms.
Accounts and Registration
Some services may require you to register an account or to grant our team access to systems that you control. You agree to keep your account information accurate and up to date, and to tell us promptly if any of that information changes. You agree that you are responsible for all activity that occurs under your account and that you will notify us immediately if you suspect unauthorized access. We will never ask you to reveal your password, and we will never request payment through unverified channels. Where we require access to your infrastructure to deliver a service, the scope of that access is defined in writing and limited to what is necessary for the delivery of the service. We will use any access credentials only for the purpose of the engagement, we will protect them, and we will return or revoke them when the engagement ends. You remain responsible for the security of your own systems, and we cannot be liable for losses that result from a failure to protect your own access.
Acceptable Use
You agree to use the website and the services only for lawful purposes and in a manner that is consistent with these terms. You must not attempt to gain unauthorized access to any part of the website, to our internal systems, or to the systems of other users. You must not introduce malware, attempt to overload the servers, or interfere with the normal operation of the website. You must not use the services to transmit unlawful, harmful, or fraudulent content, and you must not use the services to breach the rights of any third party. You must not reverse engineer, decompile, or attempt to extract the source code of any part of the website that we do not license to you. We may suspend access without notice where we reasonably suspect a violation of this section, and we will cooperate with authorities in the investigation of any unlawful activity. The list in this section is not exhaustive, and you are expected to use the services responsibly and in good faith at all times.
Intellectual Property Rights
All content on the website, including text, graphics, logos, layout, and code, is owned by the Company or licensed to the Company and is protected by applicable intellectual property laws. Nothing in these terms grants you any ownership right in the website or in the services. When we develop systems for you, ownership of any work that we create specifically for your engagement is transferred to you once we receive full payment for that work, subject to the terms of your agreement. Any pre-existing tools, frameworks, and libraries that we use remain our property or the property of their respective owners. You may not copy, distribute, or reuse any part of the website or the services without our prior written consent, except where the law allows. You grant us a limited right to use the material that you provide to us for the purpose of delivering the services. The Company name, GOLD LONG GROUP LIMITED, and the associated marks may not be used without our written permission.
Subscriptions and Payments
Fees for our services are set out in the relevant proposal, statement of work, or invoice. Unless otherwise agreed in writing, all fees are payable within the payment terms stated on the invoice, and amounts that are overdue may accrue interest at the rate permitted by applicable law. Fees do not include taxes, duties, or levies, which are your responsibility unless we state otherwise. All quotations are valid for the period stated in the quotation, and a quotation expires if it is not accepted within that period. We reserve the right to adjust recurring fees for managed services with reasonable notice before the next billing period begins. Payments are processed through our authorized channels, and we will never instruct you to pay through an unofficial account. If a payment is disputed, we will review the matter with you in good faith and, where we are at fault, we will correct the invoice. Deliverables are released according to the payment milestones set out in the engagement terms.
Third-Party Services
The services may depend on or integrate with third-party platforms, cloud providers, payment networks, and data sources. Those third-party services are provided under their own terms, and the Company is not responsible for their availability, performance, or conduct. Where we rely on a third-party service to deliver a result for you, we will make reasonable efforts to choose reliable providers and to keep you informed of any significant change. If a third-party service that is essential to your engagement is discontinued or becomes unusable, we will discuss alternative arrangements with you in good faith. You are responsible for complying with the terms of any third-party service that you ask us to integrate with, and you must ensure that you are entitled to grant us the access that the integration requires. The Company does not guarantee the continued availability of any third-party service, and we will not be liable for losses that result from the failure of a third-party provider that is outside our control.
Confidentiality and Data
Both parties agree to keep confidential any non-public information that is disclosed in connection with an engagement. We will protect your business information and any data that we process on your behalf using appropriate security measures, and we will use it only for the purpose of delivering our services. You confirm that you own or are authorized to use any data that you provide to us or that you authorize us to access. Nothing in this section prevents either party from disclosing information where disclosure is required by law or where the information is already public through no fault of the disclosing party. Confidential information includes technical designs, financial terms, client names, and any data that is marked as confidential or that a reasonable person would understand to be confidential. The obligations in this section survive the end of the engagement. We will not disclose your confidential information to any third party except as needed to deliver the services or as required by law.
Disclaimers of Warranty
The website and the services are provided on an as-is and as-available basis, except to the extent that we have made specific written commitments in a proposal or statement of work. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or completely secure, and we are not responsible for downtime caused by factors that are outside our reasonable control. Custom development work is covered by the acceptance criteria defined in writing for that project, and our obligation is to deliver a system that meets those criteria. We do not guarantee that any system will be free from every possible defect, and we do not guarantee specific financial results from the use of our services. You are responsible for assessing whether our services are suitable for your needs and for the environment in which they will operate.
Limitation of Liability
To the maximum extent permitted by applicable law, the total liability of the Company for any claim arising out of or relating to these terms, the website, or the services will not exceed the total fees that you have paid to us in the twelve months before the claim arose. In no event will the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, even if we have been advised of the possibility of such damages. The limitations in this section apply whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for fraud, death, or personal injury caused by negligence. Because some jurisdictions do not allow the exclusion of certain liabilities, the exclusions in this section apply only to the maximum extent permitted by law. The liability of the Company is shared only by the Company and not by its individual officers or employees.
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and contractors from and against any claims, losses, damages, liabilities, and expenses that arise out of your use of the website or the services, your breach of these terms, or your violation of any law or the rights of any third party. We will notify you promptly of any claim that falls within this section, and we will give you reasonable assistance, at your expense, in defending against that claim. You may not settle any claim without our prior written consent, and we may participate in the defence of any claim through counsel of our own choosing. This indemnification is intended to protect the Company from harm that results from your actions, and it does not apply to losses that are caused by the negligence or intentional misconduct of the Company. The obligations in this section survive the end of these terms and the end of any engagement.
Term and Termination
These terms remain in effect while you use the website or the services. Either party may terminate an ongoing engagement in the manner described in the applicable proposal or statement of work, or upon thirty days written notice where no specific termination procedure is defined. We may suspend or terminate access to the website immediately if you materially breach these terms and do not remedy that breach within seven days of notice, or if you breach a provision that cannot be remedied. On termination, you remain responsible for fees that have accrued up to the date of termination, and we will return or delete your data in accordance with the engagement terms and applicable law. Termination does not affect any rights or obligations that, by their nature, are intended to survive, including those relating to confidentiality, intellectual property, limitation of liability, and indemnification. You may stop using the website at any time, and the sections of these terms that are intended to survive will continue to apply after you stop.
Governing Law and Disputes
These terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles. The parties will make reasonable efforts to resolve any dispute through friendly negotiation before starting formal proceedings. Any dispute that cannot be resolved through negotiation will be submitted to the exclusive jurisdiction of the courts of Hong Kong. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction where that relief is necessary to protect its rights. You agree that any cause of action arising out of or related to these terms must commence within one year after the cause of action accrues, or it will be forever barred, except where the law does not permit such a limitation. The parties agree that these terms will be interpreted fairly and that no provision will be construed against the Company simply because the Company drafted the terms. If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect.
Changes to These Terms
We may revise these terms from time to time to reflect changes in our business, in the law, or in the services that we offer. When we make a material change, we will update the effective date at the top of this page and we will make reasonable efforts to bring the change to your attention. Your continued use of the website or the services after a revised version takes effect means that you accept the revised terms. If you do not agree with a revised version, you must stop using the website and the services before the new version takes effect. Changes to these terms will not apply retrospectively to disputes that arose before the change took effect, unless the change is required by law. We will never amend these terms in a way that reduces your rights without telling you clearly and giving you the chance to object. We encourage you to review this page from time to time so that you are aware of the terms that currently apply.
Contact Information
If you have any questions about these terms, you can contact the Company at any time. Write to GOLD LONG GROUP LIMITED at Rm 602 6/F LEMMI CTR, 50 HOI YUEN RD, Kwun Tong, Hong Kong (HK), send an email to service@prosperhome.mom, or telephone +16675672165. We will respond to your message as soon as we reasonably can. This contact information is also available on the website contact page, together with our business hours and additional details about the services that we provide. We are glad to clarify any provision of these terms before you rely on them, and we would rather answer your question than have a misunderstanding later. You may also use this contact information to request a copy of your agreement or to raise a concern about how an engagement is progressing. The Company takes all enquiries seriously and responds in good faith.